We aim to dispatch all orders within 3 working days of receiving them. As we carry most items in stock, we are able to fulfil almost all orders in this time. Orders are either delivered by our own delivery team or via a courier service. We understand that some customers may require their goods to be delivered on a weekend or a specific date therefore we can offer this service which may incur an additional cost*, please call us on 0116 262 5644 or email us well ahead to arrange a faster delivery.
Delivery dates are not allocated automatically and will be confirmed over the phone or email therefore you must submit a valid phone number and an email address. If you have not received an email or a call within two working days of placing your order please contact customer services using the information given on your order confirmation and quote your order number. For security purposes and insurance guidelines, the delivery driver is not insured to take the goods upstairs therefore it will be delivered at your doorstep. The recipient of the goods is responsible for any additional lifting once the initial delivery has been made.
* Excluding Public Holidays
We offer high quality products at rock bottom prices, we pride ourselves in having a great variety of quality bathroom products from leading brands. Shop with confidence, our price checkers guarantee that we bring you the lowest prices possible everyday, and that’s a promise. However, if you happen to find a cheaper advertised price on any identical stocked item with our competitor, let us know and we will guarantee to beat it!!!
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If you are thinking about renovating your bathroom or planning to buy a new one but don’t know where to start and have some ideas which require advice on how to make them work or looking for a solution, then why not send us a message and one of our experienced team members will be in touch.